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Most of us have experienced the transformative power of a haircut. There’s just something so wonderful about having gorgeous hair that it doesn’t even matter if you’re wearing sweatpants: you simply feel good about yourself.

On the other hand, our hair tends to be one of the first things we ignore when we’re not feeling particularly great about ourselves. So when a “deeply depressed” woman walked into Kate Langman’s salon with hair that had been ignored for half a year as the woman couldn’t bring herself to brush or wash it, Langman knew she had to help.

“I saw this woman pulling every product off the “All Soft” Redken line. When I asked her if she needed any help, she began to tell me her story. A very long story short, this woman suffered with a very deep depression,” the stylist shared on the her Facebook page.

“She couldn’t get out of her bed for six months. Which meant she didn’t wash her hair or brush it. She kept pulling it back into this bun which after that long of time turned into a huge dread lock. The bun was so matted that it felt like she literally had rocks on the back of her head.”

Langman told the woman to put the products back on the shelf and made an appointment with her for the following day. But she didn’t show up. Two weeks later, she called to make another appointment, but didn’t show up again.

Rather than writing the woman off, Langman immediately took her in when she showed up again wanting help. Recognizing what a task it had been for the woman to get out that day at all, she went straight to work after explaining the price and making sure the woman knew it would be a bit of a process.

“I didn’t care how late I stayed, I wanted to make sure she got taken care of. She wanted to keep it on the longer side if it was at all possible. Most of the time the advice is to just cut it off…But I wanted to make this work for her,” Langman wrote. “I wanted her to know how hard I was going to try to make her feel great again. I explained to her prices and she said ‘I don’t care about the price, I just want to look like myself again.'”

Overall it took eight half-hour sessions that included combing, colouring and cutting. But in the end, the result was completely worth it.

“By the end of this service, I could see the sparkle in her eyes and I could see her cheeks get rosy pink from the excitement of not only being able to run her fingers through her hair again, but she felt herself again. I changed someone’s life today and I’ll never ever forget it,” the stylist said.

“If this ever makes its way back to her, I want her to know how great, wonderful, kind, loving, and how strong of a person she is. And not only those things, but how beautiful she is…she deserves nothing but happiness…and I’m so thankful and so grateful I got to help with her first step.”

Okay, so obviously a hair cut isn’t going to just magically solve this woman’s depression. But if it helped her get one step closer to feeling good about herself, then that’s a great first step indeed. Thankfully there are people like Langman out there who recognize this very real struggle that some people go through, and are willing to help, judgement-free.

And that is definitely something that brings a tear to our eyes.

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