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We’ve all been there — we get off the plane, start towards the baggage claim and suddenly realize: we left our earphones/cellphone/passport/whatever on the plane. And you can’t exactly go back, thanks to the various airport security measures in place. It’s pretty much the worst thing that can happen at that point, right? But what if you turned around and saw your lost item bounding towards you, carried by an adorable pup on a recovery mission? Well that’s just bound to turn your frown upside down. That’s the idea behind Dutch airline KLM’s latest customer service campaign. The crew checks social media (and the cabin) post flight, and if they recover any items, it’s up to Sherlock, a specially trained beagle, to rush it to you asap. “He is a real asset to the company,” says ground services rep Chantel Kremer. “But I have to admit…I do spoil him a bit!” Like most KLM employees, Sherlock has been through extensive training. He’s got muscle strength, endurance and the one thing it sometimes seems like some airport employees are slightly lacking: socialization. It almost makes us want to leave something behind on the plane “accidentally-on-purpose,” just so that we can get puppy cuddles after a long flight. OK, so in reality, this is nothing more than a marketing stunt. According to a PR rep, Sherlock is only supposed to “symbolize” the lost and found services offered to KLM customers. We’d like to imagine a world where puppies make everything better though, so we’re going to hold out hope that one day this actually comes true. In the meantime, enjoy.