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Love ’em or hate ’em, the Kardashians have some major cultural capital. Not only do they all have their own million-plus-dollar businesses, they are probably the most influential “influencers” on the planet. This week, Kylie Jenner demonstrated just how powerful Kardashian and Co. is by annihilating Snapchat in about 100 characters.

She followed up her criticism by sending Snapchat a little love but it would seem the damage was already done.

You might think everything done by the Kardashian/Jenner clan is frivolous but over the next day, the tweet had huge real world implications for Snapchat. The company’s market value took a $1.3 billion hit and at it’s lowest, got dangerously close to its IPO price. All that to say: Jenner said she doesn’t really use the app anymore and people freaked out. While she wasn’t the only factor to contribute to the drop, Kylie’s influence was certainly significant.

If you use Snapchat or have a Millennial in your life, you probably know that the app recently underwent a hugely unpopular redesign. The update was meant to make intimate personal conversations easier at the expense of celebrity, company and sponsored content. A sweet idea in theory because it prioritizes interactions with close friends over promotional material, but people were displeased. Over one million users have even signed a petition to get Snap to revert the app back to it’s previous state.

Kylie isn’t the first celebrity to express disappointment with the update either. A few weeks ago, Chrissy Teigen voiced her dislike for it, tweeting “How many people have to hate an update for it to be reconsidered?”

Snap answered that question Tuesday in a reply on the petition.

“We hear you, and appreciate that you took the time to let us know how you feel,” it reads, “We completely understand the new Snapchat has felt uncomfortable for many.” Having said that, they won’t be changing anything. It looks like users are just going to have to get used to the new Snapchat (although that statement was issued before the stock disaster).

“This new foundation is just the beginning, and we will always listen closely to find new ways to make the service better for everyone,” the statement concludes, “We are grateful for your enthusiasm and creativity. We are very excited for what’s ahead.”

Maybe some Jenner influence was what Snapchat needs to listen to its users and give them the update they want.