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It looks like some deals really are too good to be true.

Two weeks ago, Canadian discount airline NewLeaf was promoting flights across Canada for as low as $89 beginning on Feb. 12. Naturally, it didn’t take long for a whirlwind of sales to ensue as Canadians everywhere rejoiced–there was finally an affordable alternative for domestic air travel.

There’s only one problem: NewLeaf literally failed to launch.

Before its first flight even took off, the company posted a release on its website yesterday announcing it was postponing service and issuing refunds. The issue, apparently, involved licensing.

NewLeaf’s business model works a little differently when compared to other airlines. Most Canadian airlines own and operate their own fleet of aircraft, which requires them to obtain a license from the Canadian Transportation Agency. But NewLeaf does not have its own planes, and instead created a charter agreement with Kelowna, B.C.-based Flair Airlines Ltd. This would allow Flair to hold the CTA license, while NewLeaf simply sold the seats.

“The reason why we launched on January 6 is because it was confirmed that we were in full compliance of CTA licensing regulations,” NewLeaf Chief Executive Officer Jim Young said in a statement. “Now, there is ambiguity in the air as to whether we need to amend the relationship with our air service provider, or whether we need to have a licence ourselves.”

In other words, the transportation agency is reviewing legislation to confirm whether or not NewLeaf’s position should require it to hold a license directly.

If all goes well from here, NewLeaf hopes to have planes in the sky by spring. You can learn more about what went wrong in the video above.