Retail store return policies are a funny thing. Most of them come with strict guidelines (you have up until 30 days after purchase, sale items are final sale, don’t even bother trying on a Tuesday if it’s raining and below three degrees), which puts a lot of onus on the customer to make sure what they’re getting is indeed what they want.
Then there are the stories of returns that are so ridiculous, they’re surreal–like this one about a customer who recently returned a 17-year-old shirt to The Gap.
That’s right, somebody not only held onto a shirt that they didn’t want for 17 full years, but they also managed to return the thing for a full refund of $24.50. Here’s the catch: management certainly didn’t approve the refund. In fact, the store manager threw a mini tantrum by posting a sign asking who the heck approved it in the first place. That sign, along with a picture of the shirt, has since gone viral thanks to the power of Reddit.
Clearly people find this as hilarious as we do since they’re posting some strong reactions to the story on the Reddit thread. As of Thursday morning, there are more than 500 responses.
Obviously the whole thing was either a mistake or some poor cashier just didn’t want to be yelled at by a customer anymore. Either way, the incident has also inspired people to share their own stories of ridiculous retail returns and we love it.
Among our favourites? A chewed up dog bed at Target, a four-year-old used barbecue from Costco and a 60-year-old suit that a man wore to his own wedding.
It almost makes a 17-year-old shirt pale in comparison. Almost.