“Can I take your order?”
It’s become part of almost every fast-food ordering experience: a cashier robotically asks for your order, punches it in and then it’s off to the races. Sometimes you get what you actually want, other times it’s a crap shoot, and on those brutal occasions, you end up with someone else’s cold Filet-o-Fish.
A McDonald’s in Edmonton, Alberta, is switching up the game, offering automated ordering on touchscreens. Already in existence at many European McDonald’s, the self-ordering is refreshing, intuitive and comforting — you’re pretty much certain to receive exactly what you ordered, exactly how you want it. Extra pickles? No problem. No sauce? Deal. It’s all up to you.
Of course, this begs the question: what will happen to all the non-computer human employees? It remains to be seen. Some are skeptical about the future fast-food kiosks, claiming that youth who rely on this kind of employment will be out of work, while others say they’ll just have to adapt to other roles. Either way, it’s too soon to tell.
We, personally, would just like to get the food we have a hankering for. Check out the future of fast food in the video, above.