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When you think of a typical Walmart greeter, you probably think of someone looking to quietly fill their part-time hours. What you might not picture is a happy gentleman just looking to put genuine smiles on people’s faces before or after they enter the craziness that can be Walmart shopping.

That’s probably because you’ve never met David Francis, a Brampton, Ont. Walmart greeter who has been working at the store for years, and has come to know many of the store’s customers by name. In between hugs from clients and lame jokes that totally work the way he tells them, it’s easy to see why he’s been a store landmark since he started working there in 1996.

“I like to interact with people,” he says. “I take my job seriously, but I like to add a little fun to it.”

In addition to those aforementioned jokes, to Francis that includes putting on accents and making sure everyone feels welcome. Oh, and we almost forgot — he also serenades the crowds with a pretty darned amazing voice.

It’s all just part of the job for Francis, who says that he always wanted to be in a career involving people. No wonder he knows so many of them by name.

“It doesn’t take long, if a customer comes in with a straight face or what have you, to make them smile,” he shrugs. “More often than not I get the same reaction: ‘Thanks Dave, I really needed that.'”

Let’s see your local Walmart greeter top that. It sure would take the pain out of big box store sales, especially around the frantic holidays.